Irvine Home Collection respects your privacy. This policy explains what information is handled when you browse irvinehomecollection.com (the “Site”), contact our team, or follow a link to another service.
Personal information we collect
When you email or call us, we receive the information you choose to provide, such as your name, email address, telephone number, order details, and the contents of your inquiry. Please do not send payment card details or other sensitive information by email.
Our hosting and security providers may process technical information when you visit, including your IP address, browser and device information, requested pages, request times, and security-related activity.
How we use your personal information
Information is used to respond to questions, provide product and customer support, operate and protect the website, troubleshoot problems, and meet applicable legal obligations.
Sharing and third-party services
Cloudflare hosts and helps secure this website. Google Fonts supplies the fonts used on our pages; your browser contacts Google to retrieve them. These services may receive technical information needed to deliver their services. Read Cloudflare’s privacy policy and Google’s privacy policy for more information.
We may use email, communications, and other service providers to handle inquiries and support. Information may also be disclosed when required by law or as needed to protect rights and address fraud or security incidents.
Product purchase links take you to Amazon. Checkout, payment, delivery, and account information submitted there are handled under Amazon’s policies. This website currently does not provide its own checkout or collect payment card information. Information you separately send to us for order support is handled as described here.
Cookies and Do Not Track
The current website code does not include advertising pixels or marketing analytics, and does not store your product selections in cookies or browser storage. Cloudflare may use cookies or similar technologies for security and service delivery, depending on the features in use. External websites may use their own cookies.
You can manage cookies through your browser settings. The website does not currently change its behavior in response to Do Not Track signals. Its current code does not implement cross-site advertising tracking.
Your rights and choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us, or to ask about our privacy practices. Depending on where you live and which laws apply, you may have additional privacy rights. We may need to verify your identity and retain certain information for legal or legitimate business purposes.
Data retention
We keep inquiry and support information for as long as needed to handle your request, maintain necessary business records, resolve disputes, and meet applicable obligations. Retention depends on the type of information and the purpose for which it was provided. You may contact us about deletion as described above.
Information security
We use reasonable safeguards to protect information. No website, email system, or method of storage can guarantee complete security. Please avoid sending sensitive information that is not needed for your inquiry.
Children’s privacy
This website is intended for a general adult audience and is not directed to children under 13. If you believe a child has provided personal information to us, please contact us.
Changes to this policy
Changes will be posted on this page with an updated date. Please review this page periodically for the current policy.
Contact us
Irvine Home Collection
2020 S Santa Cruz St
Anaheim, CA 92805
Email: [email protected]
Phone: (714) 436-1500